Warranty

We care about our products and naturally do our best to deliver them to you in top condition. However, it sometimes happens that an order is broken during transport or that something else happens that means you can make a claim under the warranty. We request that you inform us of a defect as soon as possible after discovery. If the defect falls within the warranty, we will arrange repair or replacement free of charge.

All items you buy from us are covered by the legal guarantee. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do. A manufacturer’s warranty also applies to some products. This guarantee does not detract from the legal warranty.

VALID COMPLAINT

Warranty only applies on valid complaints. The complaint is valid if it is not caused by:

• Normal wear and tear and/or;
• Damage due to failure to observe the operating instructions or failure to observe them correctly.
• Damage caused intentionally, or through negligence ( e.g. dropping, water and/or impact damage)
• Negligent maintenance or improper use.